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Title:  Product Specialist-Lab

Date:  Apr 22, 2026
Description: 

Job Responsibilities

Identify and pursue new business opportunities to expand the customer base and drive revenue growth.
Build and maintain strong relationships with lab professionals, understanding their needs, and providing appropriate product recommendations.
Conduct product demonstrations, presentations, and training sessions to educate customers on the features, benefits, and application of lab products.
Stay updated on industry trends, market developments, and competitor activities to identify sales opportunities and adjust sales strategies accordingly.
Provide exceptional customer service throughout the sales process, including timely responses to inquiries, order processing, and issue resolution.
Conduct regular account reviews with key customers to assess satisfaction levels, identify growth opportunities, and address any concerns or challenges.
Maintain accurate and up-to-date customer records, sales documentation, and reports using CRM software or other sales tools.
Attend industry conferences, trade shows, and events to network, promote lab products, and generate leads.
Prepare sales forecasts, budgets, and reports for management review, highlighting sales performance, market trends, and opportunities.
Adhere to company policies, procedures, and ethical standards in all sales activities.
Continuously enhance product knowledge and sales skills through training, professional development, and self-learning.
Prepare and deliver persuasive proposals, quotations, and tenders, ensuring accuracy and compliance with customer specifications and requirements.
Achieve assigned sales targets and key performance indicators, consistently meeting or exceeding expectations.
Perform other department duties related to his/her position as directed by the Head of the Department

Qualifications

Strong knowledge of sales and marketing principles.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong communication and interpersonal skills.
Excellent presentation and negotiation abilities.
Ability to understand and communicate technical information effectively.
Demonstrated customer-focused approach.

Skills

Experience with customer relationship management (CRM) software.
Demonstrated customer-focused approach.
Knowledge of competitor products and services.
Familiarity with laboratory equipment and testing procedures.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to understand and communicate technical information effectively.
Excellent presentation and negotiation abilities.

Experience

Minimum 5 years relevant experience

Education

Bachelor in Bio medical

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