Perform diagnostic tests and inspections to identify vehicle issues and determine necessary repair actions.
Provide exceptional customer service by ensuring clear and effective communication with customers regarding repairs, timelines, and costs.
Repair and maintain vehicles by following manufacturer's guidelines and utilizing appropriate tools and equipment.
Stay up-to-date with industry advancements and technical developments through continuous training and professional development opportunities.
Troubleshoot and repair complex electrical, mechanical, and electronic vehicle systems, including engines, transmissions, brakes, and suspension components.
Utilize advanced diagnostic equipment and software to identify and resolve vehicle malfunctions.
Order and source necessary parts and materials for vehicle repairs, ensuring accuracy and timely delivery.
Maintain a clean and organized work area, including proper storage and maintenance of tools and equipment.
Keep accurate records of repairs, maintenance tasks, and parts used for billing and tracking purposes.
Follow safety protocols and guidelines to ensure a safe working environment.
Conduct regular maintenance tasks, such as oil changes, tire rotations, and filter replacements, according to the recommended schedules.
Collaborate with the Service Advisors to explain repair findings, provide cost estimates, and address customer concerns.
Collaborate with other team members to ensure efficient workflow and timely completion of repairs.
Adhere to company policies and procedures, including time management and productivity standards.
Perform other department duties related to his/her position as directed by the Head of the Department